An air conditioner that fails in the height of summer is one of the more vexing problems a homeowner can face. It doesn’t matter if it’s a central system whose job is to cool down the whole house or a window unit made for one room. Families who are used to air conditioning when it’s 95 degrees outside want the system fixed as quickly and as thoroughly as possible.
Finding the Right Contractor
The right air conditioner repair service must have professionals who are highly trained, licensed and insured. Ideally, they are members of NATE, or North American Technician Excellence. Air conditioners are complex because their job is not to add cold to the air but to remove heat from it, and discharge it to the outside. It does this through a complicated system of condensers, fans, filters, coils and other components. For example, if the problem with an air conditioner is lack of refrigerant, the refrigerant must be replaced by a licensed professional who is trained to handle this dangerous chemical. Why the AC is low on refrigerant in the first place must also be ascertained and fixed.
More Than Technical Skill
Technical skill isn’t the only consideration for the homeowner. It’s important that a representative from the air conditioner repair service meet the customer in person before the repair work commences. This gives the technician an idea of what needs to be done and gives the customer a chance to evaluate the technician’s demeanor and skill set. The technician should be able to answer any question the customer has about their AC unit or system. They should also be willing to show the customer their licenses, insurances and proof of worker’s compensation during the initial meeting.
The contractor should be able to repair any type of air conditioning system, whether they installed it or not. This is true of contractors such as Art Newsome Inc., who performs AC repair Hampton VA and in the surrounding neighborhoods. The technicians must be courteous, punctual and tidy. Some contractors waive a diagnostic fee if their technicians are late, and all of them should have their workers clean up after themselves when the job is done. Other companies perform background checks on their technicians before they are hired and are available for emergency repairs. That means they are opened 365 days a year, seven days a week and 24 hours a day.
A good air conditioning repair contractor who uses skilled and reputable technicians should be able to repair a homeowner’s AC in a timely and thorough manner.